Don Jacobs Honda dealership customer reviews

30 Reviews

5 out of 5 stars

5 star

4 star

3 star

2 star

1 star

Write Review

Sort by: Latest review first / Highest rating first

Diane Vego 19 Aug 2019

I had such a wonderful experience at Don Jacobs. They know how to treat you right. I love my new Civic. It is one of the best cars I have ever owned. I highly recommend Don Jacobs to you.

5 rate

Brett Wolff 16 Aug 2019

Great experience! Greg was really great to work with and George was patient in walking us through options. We aren’t hard-ball negotiators, but We thought we got a fair deal.

5 rate

Jamie Neace 08 Aug 2019

We had a wonderful experience at Don Jacobs. Garrett was extremely helpful; he went above & beyond to assist us in getting the right vehicle & the best deal. We visited several Honda dealerships, & were treated the best here. I absolutely love my 2019 Touring 7-passenger Honda Pilot!

5 rate

Debbie Brown 25 Jul 2019

The staff at Don Jacobs Honda were amazing to work with, from the moment we first called them looking for a specific new car. Everyone, from the person greeting us as we entered, to the service expert who made sure our car was ready to go, treated us with courtesy and efficiency. Sales representativ...e Clay McDonald gave us personal attention and instilled our confidence immediately with his calm style. Sales manager Brian made a special trip out to the car to congratulate me on the purchase and to let me know he's available whenever we need him. Scott Howard handled the finances with gracious elan. The teamwork shines through in this experienced staff. Thanks for my best-ever car-buying experience! Show more

5 rate

Alexandria Marion 19 Jul 2019

I was very pleased and satisfied with my experience at Don Jacobs. Kevin did NOT harass me when I came through the door like most other car dealerships do. He was kind and attentive to my needs. He helped me look for the perfect minivan for me. I was torn between the touring and the EX-L. He r...an all the comparisons for me so I could determine which van I wanted. Everyone was extremely professional and treated us like family. I would highly recommend Don Jacobs Honda. Show more

5 rate

Tony Rojas 27 Jun 2019

Everyone was easy to work with. Russ was great. He was transparent and accommodating. Tristan explained everything for me so that it was easy to understand. Will definitely come back if/when I need another vehicle.

5 rate

Courtney Spencer 22 Jun 2019

I was not easy to please and Greg put up with me for 3 hours! He was wonderful to work with before we came in getting everything prepared to make it a smooth experience when we arrived to test drive and work numbers! The Adams family was more than pleased with our second Honda experience!

5 rate

rumplestilscon 17 Feb 2018

Very nice employees. Nice waiting room. Quick service.

5 rate

Becky Ruff 18 Jan 2018

My service agent, Cameron, does an excellent job. Honest thorough and respectful. And my car drives like a new car thanks to the service mechanics.

5 rate

Bobby Parris 31 Oct 2017

Took my Odyssey into Don Jacobs Honda for an issue I was having with it. I was greeted immediately by a young man named Christian Trent. From start to finish this guy made me feel like my problem was just as important to him as it was to me. Outstanding customer service is hard to find but I found i...t at Don Jacobs. So refreshing! Show more

5 rate

Questions?

Give us a call. We're happy to help.

Sales

(859) 276-5555

Email Sales

Hours

Service

(859) 276-5555

Email Service

Hours

Parts

(859) 276-5555

Email Parts

Hours

How Are We Doing?