Don Jacobs Honda dealership customer reviews

37 Reviews

5 out of 5 stars

5 star

4 star

3 star

2 star

1 star

Write Review

Sort by: Latest review first / Highest rating first

Matthew Moores 05 Oct 2019

Just bought our second vehicle with Don Jacobs. Great price, amazing staff! Don't know why I tried another dealership. Thanks for another amazing car buying experience.

5 rate

Samantha Pierce 03 Oct 2019

I had a wonderful experience at Don Jacobs. Their customer service was fantastic. The buying process was completely transparent with no hidden fees, everything explained up front and I was treated fairly and with respect. I highly recommend my sales associate, Allison Thurman. She made me comfortabl...e and was super easy to work with. Also, financing with Tristan was a breeze as she was friendly and organized. I had been to other dealerships before coming to Don Jacobs and there is no comparison to how much better the process was from start to finish. Show more

5 rate

Vanessa Daffron 22 Sep 2019

The whole team at Don Jacobs was so great when I purchased a new vehicle there yesterday. There’s a reason Don Jacobs was the first dealership I thought of when I considered buying a car: the long-standing positive reputation they have in Lexington (which I know now they totally deserve). Fabulous... customer experience. Thank you! Show more

5 rate

DaNeysha Christopher 05 Sep 2019

I just bought my first reliable car from Don Jacobs’ and it was great. I didn’t like the wait, I was there for five hours but at the end it was worth it for a better and lower interest rate. Scott one of Honda’s financial representatives did not give up on me financing somewhere else. He told ... me all of the perks for going through them and on top of that he got my interest rate to be lower and payments affordable. I was really excited that I went there for a car! Show more

5 rate

Alex Workman 04 Sep 2019

I had a wonderful experience at Don Jacob's, having never bought a new vehicle before. Mike was very patient with me, never pushy and so accommodating. He and the finance people worked with me to get a great deal with everything that I wanted in a van. It's been a week and I just love my new Odysse...y! Thanks again Show more

5 rate

Rheanne Falkner 31 Aug 2019

The whole team at Don Jacobs was wonderful to deal with including Brandi, Garrett and Scott. It was a wonderful car buying experience. I had tried to buy a particular Honda vehicle from other Honda dealers in Louisville and felt like I was getting the run around. The employees at Don Jacobs were... entirely honest,, forthcoming and responsive to any questions presented. All dealers could learn the Don Jacobs way which would make the car buying experience a joy. Show more

5 rate

Diane Vego 19 Aug 2019

I had such a wonderful experience at Don Jacobs. They know how to treat you right. I love my new Civic. It is one of the best cars I have ever owned. I highly recommend Don Jacobs to you.

5 rate

Kristy Fenwick 17 Aug 2019

We had a great experience with Don Jacobs! We had a no hassle experience and bought a vehicle in 2 hours. They have earned our repeat business. Thank you Don Jacobs!

5 rate

Brett Wolff 16 Aug 2019

Great experience! Greg was really great to work with and George was patient in walking us through options. We aren’t hard-ball negotiators, but We thought we got a fair deal.

5 rate

Jamie Neace 08 Aug 2019

We had a wonderful experience at Don Jacobs. Garrett was extremely helpful; he went above & beyond to assist us in getting the right vehicle & the best deal. We visited several Honda dealerships, & were treated the best here. I absolutely love my 2019 Touring 7-passenger Honda Pilot!

5 rate

Questions?

Give us a call. We're happy to help.

Sales

(859) 276-5555

Email Sales

Hours

Service

(859) 276-5555

Email Service

Hours

Parts

(859) 276-5555

Email Parts

Hours

How Are We Doing?